At VivaGlow.in, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, VivaGlow.in ("Website"). By using our Website, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information
We may collect personally identifiable information that you provide to us, such as your name, email address, postal address, phone number, and payment information when you:
Purchase our products
Subscribe to our newsletter
Contact us for customer support
Participate in surveys or promotions
b. Non-Personal Information
We may also collect non-personal information about you automatically when you visit our Website, including:
IP address
Browser type and version
Pages you visit on our Website
Time and date of your visit
Referring URL
Device information
2. How We Use Your Information
We may use the information we collect from you in the following ways:
To process and fulfill your orders
To send you order confirmations, shipping notifications, and customer service messages
To improve our Website, products, and services
To send you promotional emails, newsletters, and marketing communications (you can opt-out at any time)
To respond to your inquiries and provide customer support
To personalize your experience on our Website
To detect and prevent fraud and abuse
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, such as payment processing, shipping, and email delivery.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable cookies, some features of our Website may not function properly.
6. Third-Party Links
Our Website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
7. Children's Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@vivaglow.in
Address:
Address: Add.R-22/lane-1,
Joga Bai extension
New Friends Colony South Delhi 110025
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