At VivaGlow.in, we strive to provide you with a seamless and efficient shipping experience. Please review our Shipping Policy to understand how we handle the delivery of your beauty cream products.

1. Order Processing Time

Order Confirmation: Once your order is placed, you will receive an order confirmation email.

Processing Time: Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays). During peak periods, processing times may be extended.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

a. Standard Shipping

Delivery Time: 5-7 business days

Cost: Free for orders over INR 1,000; a flat rate of INR 50 for orders below INR 1,000

b. Express Shipping

Delivery Time: 2-3 business days

Cost: INR 150

3. Shipping Destinations

We currently ship to addresses within India. Unfortunately, we do not offer international shipping at this time.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

5. Shipping Address

Please ensure that your shipping address is complete and accurate. VivaGlow.in is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

6. Delivery Issues

If you experience any issues with your delivery, such as a missing or damaged package, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

7. Customs, Duties, and Taxes

All orders shipped within India are subject to applicable local taxes, which will be calculated and displayed at checkout. VivaGlow.in is not responsible for any additional customs, duties, or taxes that may apply to your order.

8. Returns and Exchanges

If you are not completely satisfied with your purchase, please refer to our Return Policy for information on how to return or exchange your product.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Email: support@vivaglow.in

Phone: 9911332558

Address: Add.R-22/lane-1,

Joga Bai extension

New friends colony south delhi 110025

Thank you for choosing VivaGlow.in for your beauty needs. We appreciate your business and are committed to providing you with the best service possible.